Genie Z62

Frequently asked questions

Everything you need to know about our services and billing.
Do I need an account to hire with ATP?
Yes, you will need an account to hire with ATP.

You can either complete our ‘ATP Credit Account Application’ form listed on our site or contact our office on 01733 348915 and we can get you set up over the phone.

Your ATP account will be live the same day.
Can I pay using a Credit or Debit Card?
Yes, we are happy to take Credit or Debit Card payment. We will get your account set up on a ‘Cash’ basis and send across a Pro-Forma Invoice at the time of booking.

Our team will then contact you the day prior to your hire date to take payment for the full invoice value.
What is ATP Access Guard?
ATP Access Guard is our policy to ensure that your hire machines can be covered if you do not have any existing Hired in Plant insurance in place. For full details on ATP Access Guard, please download the document ‘ATP Access Guard’ listed on our website. 
I’m finished with my hire, what do I do now?
If you’re all finished with your hire, please give us a call on 01733 348915 or drop us an email at advising that you’re all done. Our team will then provide you with your off-hire reference.

We aim to collect the machine within 5 working days from the point of off-hire. We do not off-hire equipment until we hear from you, so make sure you don’t forget to avoid any further charges!
Do I need to be trained in order to use a MEWP?
Yes, you will need to have sufficient training in order to operate a MEWP. This is a legal obligation of your employer. If you have not been trained, we recommend internationally recognised IPAF courses to get that box ticked off.
Do you offer IPAF training?
Yes, we do. By working closely with local training providers, ATP is happy to offer IPAF courses for a minimum of 4 delegates. For further information and to discuss pricing and availability, please give our office a call on 01733 348915.
The MEWP has developed a fault, how do I report this?
We’re sorry to hear this. Please call the office on 01733 348915 or send an email to Our hire team will then log your breakdown with the engineering department who will call the operator on site straight away. If we cannot fix the fault over the phone, we’ll come to site to get you back up and running ASAP! 
Are the MEWPs inspected? 
Yes. All of our MEWPs are subjected to a 6-monthly thorough examination (LOLER) to ensure they’re fit for purpose at all times. One of our engineers also carries out post hire and pre-hire inspections of each machine to ensure that the machines arrive on site in excellent condition for you. 
Can you supply an operator?
All of ATP’s hires are provided on a self-drive basis. We have on occasions been able to source operators through our supply chain in certain circumstances at an additional cost. For further information then please contact the office. 
Do I require a Harness to operate a MEWP?
You will require a Harness when undertaking work in a Boom Lift. You do not require a Harness whilst working in a Scissor Lift.There are however plenty of sites that will require a Harness to be worn in a Scissor Lift so it’s always best to have one just with you. 
Do you sell Harnesses?
Yes, we can supply Harnesses on a sale only basis. Please give us a call on 01733 348915 or send an email to and we will provide a quote for you.
How long can I hire a machine for?
The short answer is as long as you like! We offer competitive 1 day, 2/3 day and weekly hire rates as well as contract hires if your requirement is required for 1 year with varying options for most budgets. 
I need my machine to be on site early, is this achievable?
Our drivers are early birds, so getting MEWPs to you early in the morning will not be a problem but any specific delivery time would need to be agreed in advance to allow us to plan our transport accordingly. 
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